"Customer service is the experience we deliver to our customer. It's the promise we keep to the customer. It's how we follow through for the customer. It's how we make them feel when they do business with us".

Customer satisfaction is our first motive; we are offering a lot of Pre sales and After Sales services to make the experience of our customer's best with our organization.

Training

Training to the customer &customer's personnel is imparted at the testing & trial period at our factory and also at the customers place during the erection time of the plant by our engineers. We have facility for accommodation in our guest house during Training period in our Unit. We have dedicated Training Room and Manuals for training on our machine Operation, Maintenance, and Trouble shooting.

Technical Support

JAI SAT PACKAGING has well qualified and experienced Technical Support team that are fully equipped with all necessary tools and critical spares for field support. We also maintain separate customer log report to ensure history of machines. Technical support team ensures customer satisfaction to the fullest.

Spare part

The whole range of parts of the machinery supplied by JSP is available at ready stock at our works & it can be dispatched shortly to the customer locations subject to commercial formatting & requirement has been cleared.

Manual

Our product manuals are delivered to the customers with the plant. These manual includes information on electrical circuit diagram, pneumatic circuit diagram, lubrication chart, major operational instructions, part lists, all details about brought out items like electric motor, gear boxes etc. would be available on demand.

Turnkey Project

JSP has in house manufacturing unit of Reverse Osmosis Plant,Rinsing,Filling,Capping Machine, BOPP Labeller, Processing Plant (For Soft Drink& Juice),Beverage Mixer, Shrink Wrap,Chiller,Conveyors, etc. We will be honoured to take Bottling project on Turnkey basis as Complete End to End Solution.

Service Network

In order to provide prompt services, we have Authorized Dealers & Service Representatives in many areas & are in the process of appointing additional Dealers throughout the Country. To become our service partner please Contact us.